43/2, Kalahalli, Kensington Road, Ulsoor Lake 560066 Bangalore IN
Koovs
43/2, Kalahalli, Kensington Road, Ulsoor Lake Bangalore, IN
+918025579999 //cdn1.storehippo.com/s/609230a6463cd1593a6b70f1/originals/62ff6295ade608896efe634a/koovs-final-logo.svg" info@koovs.com
Return/Exchange
Return/Exchange
koovs has a flat 7 days return policy to all our customers. You can conveniently return or exchange any item within 7 days from the date of receipt of the product.

RETURNS/EXCHANGE

7 days returns and replacement accepted from the date of receipt of the product by the customer.

Replacement Policy:

  • Any problem in size or fitting.
  • Any visible manufacturing defect.
  • The product must be unused with all the tags and labels.
  • The reverse shipping cost will be borne by the customer.
  • The replacement will be shipped within 2 business days after the product reaches our warehouse, and runs through a quality check.

Returns Policy:

  • Any problem in size fitting.
  • Any visible manufacturing defect.
  • The product must be unused with all the tags and labels.
  • Refunds will be processed within 1-3 business days after the product reaches our warehouse and runs through a quality check. Thereafter on approval, the refund will reflect in your original payment mode within 7-10 business days.
  • If an order is cancelled after the product has been shipped from our warehouse, the refund will be then processed only after it reaches back to our warehouse and runs through the quality check. On approval, it will then follow the standard refund procedure as mentioned above.

For any returns, please goto your Account/My Orders, and manage your order accordingly. 

For any other inquiries, please email us at hello@koovs.com